Shipping
We ship all orders within two business days, but try to ship most orders the following business day.
Unless authority to leave is given in the 'comments' section of the checkout, they will require a signature on delivery. All orders have a tracking number, which will be emailed just before the order is dispatched.
SHIPPING COST - WITHIN AUSTRALIA:
Regular shipping: free
Express Post: $4.90 per order
Where possible, we prioritise Express Post orders.
Orders are shipped via Australia Post.
INTERNATIONAL SHIPPING COST:
Free!
Orders are shipped via Australia Post International Pack & Track.
We do not ship to the following countries:
UK (due to the government collecting VAT on items shipped to the UK, we get too many returns).
Customs and other import duties and fees may be applied to international orders by the destination country. These fees are in addition to the shipping fees we charge. The amount is set by and collected by the destination country. Such fees and charges are the responsibility of the recipient and vary from country to country. Failure to pay any additional fees may result in the forfeiture of your order.
DELIVERY TIMES - AUSTRALIA:
Australia Post Parcel Post shipping times (business days):
|
|
Regular |
Express |
|
Melbourne metro: |
2 |
Next business day |
|
Vic country: |
2-4 |
Next business day |
|
Sydney metro: |
4 |
Next business day |
|
NSW country: |
4-5 |
1-3 |
|
Adelaide metro: |
3-4 |
Next business day |
|
SA country: |
4-5 |
2-4 |
|
Brisbane metro: |
3-4 |
Next business day |
|
Hobart metro |
3-4 |
Next business day |
|
Perth metro: |
5-6 |
1-2 |
|
ACT |
4 |
1-2 |
|
WA, NT, TAS and QLD country: |
4-7 |
2-4 |
DELIVERY TIMES - INTERNATIONAL
Unfortunately we are at the mercy of local delivery and customs services, so cannot give an accurate estimate, but in our experience most orders will arrive within 2 weeks.
LOCAL PICK UP:
Sorry, we do not offer a pick-up option. As we work on noisy machinery, we may not hear you knock on the door anyway!